That said, reimbursements can vary in length depending on how quickly the required document is processed. Reimbursement of expenses by Zipcar typically takes between 7 to 10 business days. How long does it take for Zipcar to reimburse? In extreme cases, Zipcar may take legal action to recover the Zipcar and any applicable fees and penalties.
When you book a Zipcar, you must abide by the rental agreement.įailure to follow the rental agreement may result in suspension or termination of your account and result in escalating fees.
Cancel zipcar full#
Depending on the situation, you may be charged an additional daily rate, a one-time minimum use fee of up to $50, or other applicable fees.Īdditionally, if you don’t respond to Zipcar’s attempts to contact you or don’t return the Zipcar after 24 hours, Zipcar may charge you for the full replacement cost of the vehicle. If you don’t return a Zipcar on time, you risk incurring late fees. Your membership will be automatically suspended if you don’t renew by the renewal date. Please note that depending on how long your suspension is for, you may need to renew your membership or pay additional fees when reactivating your account. You will receive a confirmation that your account has been successfully suspended. You will be prompted to select the reason for suspending your account.ħ. Read the information on Account Suspension and click the ‘Suspend My Account’ button.ĥ. On the right side of the page, you will find the Account Suspension option.Ĥ. You can suspend your Zipcar account by following the steps below:ģ. It may take up to 14 days for your account to be re-activated, so plan accordingly. When you’re ready to resume your membership, contact Zipcar support to re-activate your account.
You may keep any existing reservations you’ve made, but you won’t be able to make any new ones. Once you’ve contacted the Zipcar support team, your membership will be paused and you won’t be charged any additional membership or rental fees (although any outstanding charges will remain). You’ll be responsible for any pending charges or fines on the account. In your email, include your name, Zipcar email address and membership number, and your request to pause membership.īefore taking a break, be sure to double-check that you don’t have any lingering reservations and that your payment information is up to date. To take a break and pause your Zipcar membership, you first need to contact Zipcar by emailing com. Yes, you can pause your Zipcar membership.
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